Introduction
At Luchii, we are committed to protecting your privacy and being transparent about our data practices. This Privacy Policy explains how we collect, use, share, store, and protect your personal information when you use our dance-focused social platform. It also describes your privacy rights and how you can manage your information.
This policy applies to all users of our services, including our website, mobile application, and any related services (collectively, the "Service"). We have implemented special protections for users under 18, recognizing that younger users deserve enhanced privacy safeguards. If you are under 18, we encourage you to review this policy with your parent or guardian.
Information We Collect
We collect information you provide directly to us when you create an account, set up your profile, upload content, or communicate with us. This includes your username, email address, and date of birth (which we use solely for age verification and providing age-appropriate experiences), and any optional information you choose to add to your profile such as your bio, dance styles, experience level, or academy affiliation.
We automatically collect certain information when you use our Service. This includes device information such as your device type, operating system, and unique device identifiers; usage information about how you interact with our Service, including the features you use, the content you view, and the actions you take; and precise location information when you create events, which helps other users find dance-related activities in their area. Location data is only collected when you actively choose to create an event with a location.
When you choose to connect your Luchii account with other services or when you interact with third-party content embedded in our Service, such as YouTube videos, we may receive information from those services in accordance with their privacy practices and your privacy settings on those platforms.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our Service. This includes operating the core functionality of Luchii, personalizing your experience with age-appropriate content recommendations, providing customer support, developing new features, and ensuring the safety and security of our platform. For users under 18, personalization is limited to educational and age-appropriate content, and we do not use their information for behavioral advertising. We do not engage in behavioral advertising or tracking for advertising purposes for users of any age.
Safety is our top priority, especially for our younger users. We use information to detect and prevent abuse, enforce our Terms of Service, investigate reports of policy violations, protect minors from inappropriate content or interactions, and comply with legal obligations. Our safety systems include automated detection tools and human review processes designed to identify and address potential risks quickly.
We communicate with users about their accounts, Service updates, and safety matters. For users 16 and older who opt in, we may send promotional communications about new features or educational opportunities. We never send marketing communications to users under 16, and parents can control communication preferences for users under 18.
How We Share Information
We do not sell your personal information to third parties, and we never sell the personal information of users under 18. We share information only in limited circumstances to provide our Service and protect our community.
We work with service providers who help us operate our platform, such as cloud storage providers, content delivery networks, and safety and moderation tools. These providers are contractually obligated to protect your information and can only use it to provide services to us. They must maintain appropriate security measures and delete information when no longer needed.
We may share information when we have your consent, such as when you choose to share content to other platforms or participate in optional features. For users under 18, certain sharing requires parental consent. We also share information when necessary to comply with legal obligations, respond to legal requests, protect the safety of any person, address fraud or security issues, or protect our rights and property.
If Luchii is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy. Users will have the opportunity to delete their accounts before any such transfer, and parents will be notified when the accounts of users under 18 are affected.
Information Retention and Deletion
We retain your information for as long as necessary to provide our Service and comply with our legal obligations. When you delete content from your account, we remove it from our active systems within 48 hours, though backup copies may be retained for up to 30 days for recovery purposes. When you delete your entire account, we delete your personal information within 30 days, except where we are required to retain it for legal reasons.
Users who created content when they were under 18 have enhanced deletion rights. Even after turning 18, you can request expedited deletion of content you created as a minor. Parents and guardians can request deletion of their child's information at any time by contacting us at jcreel@xiid.ai.
Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit using TLS 1.3, encryption of data at rest using AES-256, access controls and authentication systems, regular security audits and testing, employee training on data protection, and incident response procedures.
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to maintaining robust safeguards and continuously improving our security practices. If we become aware of a security breach that affects your personal information, we will notify you in accordance with applicable law, typically within 72 hours of becoming aware of the breach.
Children's Privacy
We take special care to protect the privacy of users under 13 in compliance with the Children's Online Privacy Protection Act (COPPA) and similar laws worldwide. We do not knowingly collect personal information from children under 13 without verifiable parental consent. When a user indicates they are under 13 during registration, we require a parent or guardian to provide consent through one of several approved methods, including credit card verification, government ID verification, or signed consent forms with verification callbacks.
Parents and guardians of users under 13 have the right to review their child's personal information, request deletion of their child's information, refuse to permit further collection or use of their child's information, and receive notice of and consent to our practices regarding children's information. To exercise these rights or if you believe your child under 13 has provided us with personal information without your consent, please contact us immediately at jcreel@xiid.ai.
Teen Privacy
For users aged 13 to 17, we provide enhanced privacy protections that balance safety with their growing autonomy. Accounts for users under 16 are set to private by default, limiting who can see their content and interact with them. Direct messaging is restricted to mutual connections, and we apply the strictest content filtering settings automatically. These users cannot be contacted by adult accounts they don't follow, and their content is not eligible for broad distribution without additional safeguards.
As users grow older, privacy settings gradually adjust to provide more control while maintaining safety. Users aged 16-17 receive modified protections with more flexibility, though parents can still access supervision tools if desired. When users turn 18, they gain full control over their privacy settings, though content created while they were minors retains special deletion rights.
International Data Transfers
Luchii operates globally, and your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. When we transfer information internationally, we implement appropriate safeguards to protect your information in accordance with this Privacy Policy and applicable law.
For users in the European Economic Area, United Kingdom, and Switzerland, we rely on Standard Contractual Clauses approved by the relevant authorities for data transfers. For users in other jurisdictions, we ensure that any international transfers comply with local legal requirements, which may include obtaining your consent or implementing specific security measures.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. These rights may include the right to access your personal information, correct inaccurate information, delete your information, restrict or object to certain processing, receive a copy of your information in a portable format, and withdraw consent where we rely on consent for processing.
Users in the European Union have rights under the General Data Protection Regulation (GDPR), including the right to be forgotten, the right to data portability, and the right to object to automated decision-making. California residents have rights under the California Consumer Privacy Act (CCPA), including the right to know what information we collect and how we use it, and the right to opt out of the sale of personal information (though we do not sell personal information). Users in Mexico have ARCO rights (Access, Rectification, Cancellation, and Opposition) under the Federal Law on Protection of Personal Data.
To exercise any of these rights, please contact us at jcreel@xiid.ai. We will respond to your request within 30 days, though complex requests may take up to 90 days with notice. We may need to verify your identity before processing your request, and for requests regarding minors' accounts, we may require proof of parental authority.
Cookies and Similar Technologies
We use cookies and similar technologies to provide and improve our Service, remember your preferences, understand how you use our Service, and provide a safer experience. Essential cookies are necessary for the Service to function properly and cannot be disabled. Analytics cookies help us understand how users interact with our Service, though for users under 16, analytics data is aggregated and anonymized.
You can manage your cookie preferences through your browser settings or through our in-app privacy settings. Disabling certain cookies may limit your ability to use some features of our Service. We do not use cookies for behavioral advertising targeting users under 18, and we limit the use of analytics cookies for younger users to protect their privacy.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will notify you by email or through a prominent notice on our Service at least 30 days before the changes take effect. For changes affecting users under 18, we will also notify parents or guardians when we have their contact information.
We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices. Your continued use of the Service after the effective date of any changes constitutes acceptance of the updated Privacy Policy. If you do not agree with the updated Privacy Policy, you must stop using the Service and may delete your account.
How to Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at jcreel@xiid.ai. We aim to acknowledge all privacy inquiries within 48 hours and provide an initial response within 7 days. Most requests are fully resolved within 30 days, though complex matters may require up to 90 days with appropriate notice.
Parents and guardians with questions about their child's privacy on Luchii are encouraged to contact us at the same email address. We are committed to working with parents to address concerns and ensure that young users have a safe and privacy-protective experience on our platform. We also provide educational resources about online privacy and safety for both parents and young users through our Safety Center.